Support

24/7 Support

Problems with your phone, TV, or Internet system? Laurelhurst Connect offers 24/7 support for all our residential and business customers. Whether it’s an issue with billing, your account, or an issue with your system, we are here to help.

Customer Service

For Customer Service questions please call our office at (703) 830-1100, and one of our trained Customer Service Representatives will be happy to assist you.

Tech Support

If you require Tech Support, call (703) 931-9241 to speak to one of our repair technicians. If the problem is not urgent, feel free to send Tech Support an email. Please provide us with your name, address, and telephone number, along with your service problem on any reports you send. We will get back to you within 1 business day.

Emergency Response

In the event of an emergency, we have a 3 hour response time and next-day service on all other repair issues. We know that when your services are down you are out of business, so please give us a call if you need us!